This Privacy Policy covers the information we collect about you when you
use our products or services, or otherwise interact with us (for
example, by attending our premises or events or by communicating with
us), unless a different policy is displayed. Board.im, we and us refers
to Board.im Pty Ltd, Board.im, Inc. and any of our corporate affiliates.
We offer a wide range of products, including our cloud, server and data
center products. We refer to all of these products, together with our
other services and websites as "Services" in this policy.
This policy also explains your choices surrounding how we use
information about you, which include how you can object to certain uses
of information about you and how you can access and update certain
information about you. If you do not agree with this policy, do not
access or use our Services or interact with any other aspect of our
business.
Where we provide the Services under contract with an organization (for
example, your employer) that organization controls the information
processed by the Services. For more information, please see Notice to
End Users below. This policy does not apply to the extent we process
personal information in the role of a processor on behalf of such
organizations.
What information we collect about you
We collect information about you when you provide it to us, when you use
our Services, and when other sources provide it to us, as further
described below.
Information you provide to us
We collect information about you when you input it into the Services or
otherwise provide it directly to us.
Account and Profile Information: We collect information about you when
you register for an account, create or modify your profile, set
preferences, sign-up for or make purchases through the Services. For
example, you provide your contact information and, in some cases,
billing information, when you register for the Services. You also have
the option of adding a display name, profile photo, job title, and other
details to your profile information to be displayed in our Services. We
keep track of your preferences when you select settings within the
Services.
Content you provide through our products: The Services include the
Board.im products you use, where we collect and store content that you
post, send, receive and share. This content includes any information
about you that you may choose to include
Content you provide through our websites: The Services also include our
websites owned or operated by us. We collect other content that you
submit to these websites, which include social media or social
networking websites operated by us. For example, you provide content to
us when you provide feedback or when you participate in any interactive
features, surveys, contests, promotions, sweepstakes, activities or
events.
Information you provide through our support channels: The Services also
include our customer support, where you may choose to submit information
regarding a problem you are experiencing with a Service. Whether you
designate yourself as a technical contact, open a support ticket, speak
to one of our representatives directly or otherwise engage with our
support team, you will be asked to provide contact information, a
summary of the problem you are experiencing, and any other
documentation, screenshots or information that would be helpful in
resolving the issue.
Payment Information: We collect payment and billing information when you
register for certain paid Services. For example, we ask you to designate
a billing representative, including name and contact information, upon
registration. You might also provide payment information, such as
payment card details, which we collect via secure payment processing
services.
Information we collect automatically when you use the Services
We collect information about you when you use our Services, including
browsing our websites and taking certain actions within the Services.
We collect information about you when you use our Services, including
browsing our websites and taking certain actions within the Services.
Your use of the Services: We keep track of certain information about you
when you visit and interact with any of our Services. This information
includes the features you use; the links you click on; the type, size
and filenames of attachments you upload to the Services. We also collect
information about the teams and people you work with and how you work
with them, like who you collaborate with and communicate with most
frequently. If you use a server or data center version of the Services,
the information we collect about your use of the Services is limited to
clickstream data about how you interact with and use features in the
Services, in addition to content-related information described in
"Content you provide through our products," above. Server and data
center administrators can disable our collection of this information
from the Services via the administrator settings or prevent this
information from being shared with us by blocking transmission at the
local network level.
Device and Connection Information:
We collect information about your computer, phone, tablet, or other
devices you use to access the Services. This device information includes
your connection type and settings when you install, access, update, or
use our Services. We also collect information through your device about
your operating system, browser type, IP address, URLs of referring/exit
pages, device identifiers, and crash data. We use your IP address and/or
country preference in order to approximate your location to provide you
with a better Service experience. How much of this information we
collect depends on the type and settings of the device you use to access
the Services. Server and data center Service administrators can disable
collection of this information via the administrator settings or prevent
this information from being shared with us by blocking transmission at
the local network level.
Cookies and Other Tracking Technologies:
Board.im and our third-party partners, such as our advertising and
analytics partners, use cookies and other tracking technologies (e.g.,
web beacons, device identifiers and pixels) to provide functionality and
to recognize you across different Services and devices. Information we
receive from other sources We receive information about you from other
Service users, from third-party services, from our related companies,
social media platforms, public databases, and from our business and
channel partners. We may combine this information with information we
collect through other means described above. This helps us to update and
improve our records, identify new customers, create more personalized
advertising and suggest services that may be of interest to you.
Other users of the Services: Other users of our Services may provide
information about you when they submit content through the Services. We
also receive your email address from other Service users when they
provide it in order to invite you to the Services. Similarly, an
administrator may provide your contact information when they designate
you as the billing or technical contact on your company's account or
when they designate you as an administrator.
Other services you link to your account: We receive information about
you when you or your administrator integrate third-party apps, like
Power-UPs, or link a third-party service with our Services. For example,
if you create an account or log into the Services using your Google
credentials, we receive your name and email address as permitted by your
Google profile settings in order to authenticate you. You or your
administrator may also integrate our Services with other services you
use, such as to allow you to access, store, share and edit certain
content from a third-party through our Services. For example, you may
authorize our Services to access, display and store files from a
third-party document-sharing service within the Services interface. Or
you may authorize our Services to connect with a third-party calendaring
service or to sync a contact list or address book so that your meetings
and connections are available to you through the Services, so you can
invite others to collaborate with you on our Services or so your
organization can limit access to certain users. Your administrator may
also authorize our Services to connect with a third party reporting
service so your organization can review how the Services are being used.
The information we receive when you link or integrate our Services with
a third-party service depends on the settings, permissions and privacy
policy
Your use of the Services: We keep track of certain information about you
when you visit and interact with any of our Services. This information
includes the features you use; the links you click on; the type, size
and filenames of attachments you upload to the Services. We also collect
information about the teams and people you work with and how you work
with them, like who you collaborate with and communicate with most
frequently. If you use a server or data center version of the Services,
the information we collect about your use of the Services is limited to
clickstream data about how you interact with and use features in the
Services, in addition to content-related information described in
"Content you provide through our products," above. Server and data
center administrators can disable our collection of this information
from the Services via the administrator settings or prevent this
information from being shared with us by blocking transmission at the
local network level.
Device and Connection Information: We collect information about your
computer, phone, tablet, or other devices you use to access the
Services. This device information includes your connection type and
settings when you install, access, update, or use our Services. We also
collect information through your device about your operating system,
browser type, IP address, URLs of referring/exit pages, device
identifiers, and crash data. We use your IP address and/or country
preference in order to approximate your location to provide you with a
better Service experience. How much of this information we collect
depends on the type and settings of the device you use to access the
Services. Server and data center Service administrators can disable
collection of this information via the administrator settings or prevent
this information from being shared with us by blocking transmission at
the local network level.
Cookies and Other Tracking Technologies: Board.im and our third-party
partners, such as our advertising and analytics partners, use cookies
and other tracking technologies (e.g., web beacons, device identifiers
and pixels) to provide functionality and to recognize you across
different Services and devices.
Information we receive from other sources
We receive information about you from other Service users, from
third-party services, from our related companies, social media
platforms, public databases, and from our business and channel partners.
We may combine this information with information we collect through
other means described above. This helps us to update and improve our
records, identify new customers, create more personalized advertising
and suggest services that may be of interest to you.
Other users of the Services: Other users of our Services may provide
information about you when they submit content through the Services. We
also receive your email address from other Service users when they
provide it in order to invite you to the Services. Similarly, an
administrator may provide your contact information when they designate
you as the billing or technical contact on your company's account or
when they designate you as an administrator.
Other services you link to your account: We receive information about
you when you or your administrator integrate third-party apps, like
Power-UPs, or link a third-party service with our Services. For example,
if you create an account or log into the Services using your Google
credentials, we receive your name and email address as permitted by your
Google profile settings in order to authenticate you. You or your
administrator may also integrate our Services with other services you
use, such as to allow you to access, store, share and edit certain
content from a third-party through our Services. For example, you may
authorize our Services to access, display and store files from a
third-party document-sharing service within the Services interface. Or
you may authorize our Services to connect with a third-party calendaring
service or to sync a contact list or address book so that your meetings
and connections are available to you through the Services, so you can
invite others to collaborate with you on our Services or so your
organization can limit access to certain users. Your administrator may
also authorize our Services to connect with a third party reporting
service so your organization can review how the Services are being used.
The information we receive when you link or integrate our Services with
a third-party service depends on the settings, permissions and privacy
policy
controlled by that third-party service. You should always check the
privacy settings and notices in these third-party services to understand
what data may be disclosed to us or shared with our Services.
Board.im Companies: We receive information about you from companies that
are owned or operated by Board.im, in accordance with their terms and
policies.
Board.im Partners: We work with a global network of partners who provide
consulting, implementation, training and other services around our
products. Some of these partners also help us to market and promote our
Services, generate leads for us, and resell our Services. We receive
information from these partners, such as billing information, billing
and technical contact information, company name, what Board.im Services
you have purchased or may be interested in, evaluation information you
have provided, what events you have attended, and what country you are
in.
Other Partners: We receive information about you and your activities on
and off the Services from third-party partners, such as advertising and
market research partners who provide us with information about your
interest in and engagement with, our Services and online advertisements.
Third Party Providers: We may receive information about you from third
party providers of business information and publicly available sources
(like social media platforms), including physical mail addresses, job
titles, email addresses, phone numbers, intent data (or user behavior
data), IP addresses and social media profiles, for the purposes of
targeted advertising of products that may interest you, delivering
personalized communications, event promotion, and profiling.
How we use information we collect
How we use the information we collect depends in part on which Services
you use, how you use them, and any preferences you have communicated to
us. Below are the specific purposes for which we use the information we
collect about you.
To provide the Services and personalize your experience: We use
information about you to provide the Services to you, including to
process transactions with you, authenticate you when you log in, provide
customer support, and operate, maintain, and improve the Services. For
example, we use the name and picture you provide in your account to
identify you to other Service users. Our Services also include tailored
features that personalize your experience, enhance your productivity,
and improve your ability to collaborate effectively with others by
automatically analyzing the activities of your team to provide search
results, activity feeds, notifications, connections and recommendations
that are most relevant for you and your team. For example, we may use
your stated job title and activity to return search results we think are
relevant to your job function. We also use information about you to
connect you with other team members seeking your subject matter
expertise. We may use your email domain to infer your affiliation with a
particular organization or industry to personalize the content and
experience you receive on our websites. Where you use multiple Services,
we combine information about you and your activities to provide an
integrated experience, such as to allow you to find information from one
Service while searching from another or to present relevant product
information as you travel across our websites. Based on your
interactions with different Board.im products and advertisements, we
will personalize your experience and tailor our communications and
offers to you. To opt out of this personalization, please contact
privacy@Board.im
For research and development: We are always looking for ways to make our
Services smarter, faster, secure, integrated, and useful. We use
information and collective learnings (including feedback) about how
people use our Services to troubleshoot, to identify trends, usage,
activity patterns, and areas for integration and to improve our Services
and to develop new products, features and technologies that benefit our
users and the public. For example, to improve the @mention feature, we
automatically analyze recent interactions among users and how often they
@mention one another to surface the most relevant connections for users.
We automatically analyze and aggregate frequently used search terms to
improve the accuracy and relevance of suggested topics that
auto-populate when you use the search feature. In some cases, we apply
these learnings across our Services to improve and develop similar
features, to better integrate the Services you use, or to provide you
with insights based on how others use our Services. We also test and
analyze certain new features with some users before rolling the feature
out to all users.
To communicate with you about the Services: We use your contact
information to send transactional communications via email and within
the Services, including confirming your purchases, reminding you of
subscription expirations, responding to your comments, questions and
requests, providing customer support, and sending you technical notices,
updates, security alerts, and administrative messages. We send you email
notifications when you or others interact with you on the Services, for
example, when you are @mentioned on a page or ticket, when a task is
assigned to you, or when you are added to a Myboard.im board. Depending
on your chosen method of contact, we may send you SMS notifications or
call you if you are on-call for incident alerts. We also provide
tailored communications based on your activity and interactions with us.
For example, certain actions you take in the Services may automatically
trigger a feature or third-party app suggestion within the Services that
would make that task easier. We also send you communications as you
onboard to a particular Service to help you become more proficient in
using that Service. These communications are part of the Services and in
most cases you cannot opt out of them. If an opt out is available, you
will find that option within the communication itself or in your account
settings.
To market, promote and drive engagement with the Services: We use your
contact information and information about how you use the Services to
send promotional communications that may be of specific interest to you,
including by email and by displaying Board.im ads on other companies'
websites and applications. These communications may be informed by
audits of interactions (like counting ad impressions), and are aimed at
driving engagement and maximizing what you get out of the Services,
including information about new features, survey requests, newsletters,
and events we think may be of interest to you. We also communicate with
you about new Services, product offers, promotions, and contests. You
can control whether you receive these communications as described below
under "Opt-out of communications."
Customer support: We use your information to resolve technical issues
you encounter, to respond to your requests for assistance, to analyze
crash information, and to repair and improve the Services. Where you
give us express permission to do so, we share information with a third
party expert for the purpose of responding to support-related requests.
For safety and security: We use information about you and your Service
use to verify accounts and activity, to detect, prevent, and respond to
potential or actual security incidents and to monitor and protect
against other malicious, deceptive, fraudulent or illegal activity,
including violations of Service policies.
To protect our legitimate business interests and legal rights: Where
required by law or where we believe it is necessary to protect our legal
rights, interests and the interests of others, we use information about
you in connection with legal claims, compliance, regulatory, and audit
functions, and disclosures in connection with the acquisition, merger or
sale of a business.
With your consent: We use information about you where you have given us
consent to do so for a specific purpose not listed above. For example,
we may publish testimonials or featured customer stories to promote the
Services, with your permission.
Legal bases for processing (for EEA users):
If you are an individual in the European Economic Area (EEA), we collect
and process information about you only where we have legal bases for
doing so under applicable EU laws. The legal bases depend on the
Services you use and how you use them. This means we collect and use
your information only where:
We need it to provide you the Services, including to operate the
Services, provide customer support and personalized features and to
protect the safety and security of the Services;
It satisfies a legitimate interest (which is not overridden by your data
protection interests), such as for research and development, to market
and promote the Services and to protect our legal rights and interests;
You give us consent to do so for a specific purpose; or
We need to process your data to comply with a legal obligation.
If you have consented to our use of information about you for a specific
purpose, you have the right to change your mind at any time, but this
will not affect any processing that has already taken place. Where we
are using your information because we or a third party (e.g. your
employer) have a legitimate interest to do so, you have the right to
object to that use though, in some cases, this may mean no longer using
the Services.
How we share information we collect
We make collaboration tools, and we want them to work well for you. This
means sharing information through the Services and with certain third
parties. We share information we collect about you in the ways discussed
below, including in connection with possible business transfers. We are
not in the business of selling information about you to advertisers or
other third parties.
Sharing with other Service users
When you use the Services, we share certain information about you with
other Service users.
For collaboration: You can create content, which may contain information
about you, and grant permission to others to see, share, edit, copy and
download that content based on settings you or your administrator (if
applicable) select. Some of the collaboration features of the Services
display some or all of your profile information to other Service users
when you share or interact with specific content.
Managed accounts and administrators: If you register or access the
Services using an email address with a domain that is owned by your
employer or organization or associate that email address with your
existing account, and such organization wishes to establish an account
or site, certain information about you including your name, profile
picture, contact info, content and past use of your account may become
accessible to that organization’s administrator and other Service users
sharing the same domain. If you are an administrator for a particular
site or group of users within the Services, we may share your contact
information with current or past Service users, for the purpose of
facilitating Service-related requests.
Sharing with third parties
We share information with third parties that help us operate, provide,
improve, integrate, customize, support and market our Services.
Service Providers: We work with third-party service providers to provide
website and application development, hosting, maintenance, backup,
storage, virtual infrastructure, payment processing, analysis and other
services for us, which may require them to access or use information
about you. If a service provider needs to access information about you
to perform services on our behalf, they do so under close instruction
from us, including appropriate security and confidentiality procedures
designed to protect your information.
Board.im Partners: We work with third parties who provide consulting,
sales, support, and technical services to deliver and implement customer
solutions around the Services. We may share your information with these
third parties in connection with their services, such as to assist with
billing and
collections, to provide localized support, and to provide
customizations. We may also share information with these third parties
where you have agreed to that sharing.
Third Party Apps: You, your administrator or other Service users may
choose to add new functionality or change the behavior of the Services
by installing third party apps within the Services. Doing so may give
third-party apps access to your account and information about you like
your name and email address, and any content you choose to use in
connection with those apps. If you are an administrator, or a technical
or billing contact listed on an account, we share your details with the
third-party app provider upon installation. Third-party app policies and
procedures are not controlled by us, and this privacy policy does not
cover how third-party apps use your information. We encourage you to
review the privacy policies of third parties before connecting to or
using their applications or services to learn more about their privacy
and information handling practices. If you object to information about
you being shared with these third parties, please uninstall the app.
Links to Third Party Sites: The Services may include links that direct
you to other websites or services whose privacy practices may differ
from ours. If you submit information to any of those third party sites,
your information is governed by their privacy policies, not this one. We
encourage you to carefully read the privacy policy of any website you
visit.
Third Party Services: We may offer you the ability to interact with or
share information with third parties through the Services. For example,
we may offer users the ability to log in to the Services via a
third-party service like Google, access embedded maps through Google
Maps or interact with social media networks via links on the Services.
When you intentionally interact with these third parties, we may share
certain information with those third parties or receive information with
those third parties, consistent with your privacy settings on the
third-party service. Such information may include contact information,
identification, and demographic information, and device information and
identifiers. You should always check the privacy settings and notices in
these third-party services to understand how those third-parties may use
your information.
Third Party Widgets: Some of our services contain widgets and social
media features, such as the Twitter "tweet" button or Facebook "like"
button. These widgets and features may collect your IP address, which
page you are visiting on the Services, and may set a cookie to enable
the feature to function properly. Widgets and social media features are
either hosted by a third-party or hosted directly on our Services. You
should always check the privacy settings and notices in these
third-party services to understand how those third-parties may use your
information.
With your consent: We share information about you with third parties
when you give us consent to do so. For example, we often display
personal testimonials of satisfied customers on our public websites.
With your consent, we may post your name alongside the testimonial.
Sharing with affiliated companies
We share information we collect with affiliated companies and, in some
cases, with prospective affiliates. Affiliated companies are companies
owned or operated by us. The protections of this privacy policy apply to
the information we share in these circumstances.
Business Transfers: We may share or transfer information we collect
under this privacy policy in connection with any merger, sale of company
assets, financing, or acquisition of all or a portion of our business to
another company. You will be notified via email and/or a prominent
notice on the Services if a transaction takes place, as well as any
choices you may have regarding your information.
How we store and secure information we collect
Information storage and security
We use industry standard technical and organizational measures to secure
the information we store
While we implement safeguards designed to protect your information, no
security system is impenetrable and due to the inherent nature of the
Internet, we cannot guarantee that information, during transmission
through the Internet or while stored on our systems or otherwise in our
care, is absolutely safe from intrusion by others.
If you use our server or data center Services, responsibility for
securing storage and access to the information you put into the Services
rests with you and not Board.im. We strongly recommend that server or
data center users configure SSL to prevent interception of information
transmitted over networks and to restrict access to the databases and
other storage points used.
How long we keep information
How long we keep information we collect about you depends on the type of
information, as described in further detail below. After such time, we
will either delete or de-identify your information or, if this is not
possible (for example, because the information has been stored in backup
archives), then we will securely store your information and isolate it
from any further use until deletion is possible.
Account information: We retain your account information for as long as
your account is active and a reasonable period thereafter in case you
decide to re-activate the Services. We also retain some of your
information as necessary to comply with our legal obligations, to
resolve disputes, to enforce our agreements, to support business
operations, and to continue to develop and improve our Services. Where
we retain information for Service improvement and development, we take
steps to eliminate information that directly identifies you, and we only
use the information to uncover collective insights about the use of our
Services, not to specifically analyze personal characteristics about
you.
Information you share on the Services: If your account is deactivated or
disabled, some of your information and the content you have provided
will remain in order to allow your team members or other users to make
full use of the Services. For example, we continue to display messages
you sent to the users that received them and continue to display content
you provided, but when requested details that can identify you will be
removed.
Managed accounts: If the Services are made available to you through an
organization (e.g., your employer), we retain your information as long
as required by the administrator of your account. For more information,
see "Managed accounts and administrators" above.
Marketing information: If you have elected to receive marketing emails
from us, we retain information about your marketing preferences for a
reasonable period of time from the date you last expressed interest in
our Services, such as when you last opened an email from us or ceased
using your Board.im account. We retain information derived from cookies
and other tracking technologies for a reasonable period of time from the
date such information was created.
How to access and control your information
You have certain choices available to you when it comes to your
information. Below is a summary of those choices, how to exercise them
and any limitations.
Your Choices:
You have the right to request a copy of your information, to object to
our use of your information (including for marketing purposes), to
request the deletion or restriction of your information, or to request
your information in a structured, electronic format. Below, we describe
the tools and processes for making these requests. You can exercise some
of the choices by logging into the Services and using settings available
within the Services or your account. Where the Services are administered
for you by an administrator (see "Notice to End Users" below), you may
need to contact your administrator to assist with your requests first.
For all other requests, you may contact us as provided in the Contact Us
section below to request assistance.
Your request and choices may be limited in certain cases: for example,
if fulfilling your request would reveal information about another
person, or if you ask to delete information which we or your
administrator are permitted by law or have compelling legitimate
interests to keep. Where you have asked us to share data with third
parties, for example, by installing third-party apps, you will need to
contact those third-party service providers directly to have your
information deleted or otherwise restricted. If you have unresolved
concerns, you may have the right to complain to a data protection
authority in the country where you live, where you work or where you
feel your rights were infringed.
Access and update your information: Our Services and related
documentation give you the ability to access and update certain
information about you from within the Service. For example, you can
access your profile information from your account and search for content
containing information about you using key word searches in the Service.
You can update your profile information within your profile settings and
modify content that contains information about you using the editing
tools associated with that content.
Deactivate your account: If you no longer wish to use our Services, you
or your administrator may be able to deactivate your Services account.
If you can deactivate your own account, that setting is available to you
in your account settings. Otherwise, please contact your administrator.
If you are an administrator and are unable to deactivate an account
through your administrator settings, please contact the appropriate
support team (see Board.im, or Myboard.im support pages). Please be
aware that deactivating your account does not delete your information;
your information remains visible to other Service users based on your
past participation within the Services. For more information on how to
delete your information, see below.
Delete your information: Our Services and related documentation (see
Board.im Documentation and Myboard.im Help) give you the ability to
delete certain information about you from within the Service. For
example, you can remove content that contains information about you
using the key word search and editing tools associated with that
content, and you can remove certain profile information within your
profile settings. Please note, however, that we may need to retain
certain information for record keeping purposes, to complete
transactions or to comply with our legal obligations.
Request that we stop using your information: In some cases, you may ask
us to stop accessing, storing, using and otherwise processing your
information where you believe we don't have the appropriate rights to do
so. For example, if you believe a Services account was created for you
without your permission or you are no longer an active user, you can
request that we delete your account as provided in this policy. Where
you gave us consent to use your information for a limited purpose, you
can contact us to withdraw that consent, but this will not affect any
processing that has already taken place at the time. You can also
opt-out of our use of your information for marketing purposes by
contacting us, as provided below. When you make such requests, we may
need time to investigate and facilitate your request. If there is delay
or dispute as to whether we have the right to continue using your
information, we will restrict any further use of your information until
the request is honored or the dispute is resolved, provided your
administrator does not object (where applicable). If you object to
information about you being shared with a third-party app, please
disable the app or contact your administrator to do so.
Opt out of communications: You may opt out of receiving promotional
communications from us by using the unsubscribe link within each email,
updating your email preferences within your Service account settings
menu, or by contacting us as provided below to have your contact
information removed from our promotional email list or registration
database. Even after you opt out from receiving promotional messages
from us, you will continue to receive transactional messages from us
regarding our Services. You can opt out of some notification messages in
your account settings. Please note, you will continue to receive generic
ads.
Send "Do Not Track" Signals: Some browsers have incorporated "Do Not
Track" (DNT) features that can send a signal to the websites you visit
indicating you do not wish to be tracked. Because there is not yet a
common understanding of how to interpret the DNT signal, our Services do
not currently respond to browser DNT signals. You can use the range of
other tools we provide to control data collection and use, including the
ability to opt out of receiving marketing from us as described above.
Data portability: Data portability is the ability to obtain some of your
information in a format you can move from one service provider to
another (for instance, when you transfer your mobile phone number to
another carrier). Depending on the context, this applies to some of your
information, but not to all of your information. Should you request it,
we will provide you with an electronic file of your basic account
information and the information you create on the spaces under your sole
control, like your personal Bitbucket repository. How we transfer
information we collect internationally International transfers of
information we collect
We collect information globally and may transfer, process and store your
information outside of your country of residence, to wherever we or our
third-party service providers operate for the purpose of providing you
the Services. Whenever we transfer your information, we take steps to
protect it.
International transfers within the Board.im Companies: To facilitate our
global operations, we transfer information globally and allow access to
that information from countries in which the Board.im owned or operated
companies have operations for the purposes described in this policy.
These countries may not have equivalent privacy and data protection laws
to the laws of many of the countries where our customers and users are
based. When we share information about you within and among Board.im
corporate affiliates, we make use of standard contractual data
protection clauses, which have been approved by the European Commission
to safeguard the transfer of information we collect from the European
Economic Area, the United Kingdom (the "UK"), and Switzerland.
International transfers to third parties: Some of the third parties
described in this privacy policy, which provide services to us under
contract, are based in other countries that may not have equivalent
privacy and data protection laws to the country in which you reside.
When we share information of customers in the European Economic Area,
the UK, or Switzerland, we make use of the European Commission-approved
standard contractual data protection clauses, binding corporate rules
for transfers to data processors, or other appropriate legal mechanisms
to safeguard the transfer.
Privacy Shield Notice
While Board.im remains self-certified under the EU-U.S. and Swiss-U.S.
Privacy Shield Frameworks, it is not currently relying on these
frameworks for the transfer of personal data.
Board.im, Inc. and its U.S. subsidiaries participate in and comply with
the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks and the Privacy
Shield Principles regarding the collection, use, and retention of
information about you that is transferred from the European Union, the
UK, or Switzerland (as applicable) to the U.S. We ensure that the
Privacy Shield Principles apply to all information about you that is
subject to this privacy policy and is received from the European Union,
the European Economic Area, the UK, and Switzerland.
Under the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, we are
responsible for the processing of information about you we receive from
the EU, the UK, and Switzerland and onward transfers to a third party
acting as an agent on our behalf. We comply with the Privacy Shield
Principles for such onward transfers and remain liable in accordance
with the Privacy Shield Principles if third-party agents that we engage
to process such information about you on our behalf do so in a manner
inconsistent with the Privacy Shield Principles, unless we prove that we
are not responsible for the event giving rise to the damage.
We encourage you to contact us as provided below should you have a
Privacy Shield-related (or general privacy-related) complaint. If you
have an unresolved privacy or data use concern that we have not
addressed satisfactorily, please contact our U.S.-based third-party
dispute resolution provider (free of charge). Through this third-party
dispute resolution provider, we have also committed to cooperating and
complying with the information and advice provided by an informal panel
of data protection authorities in the European Economic Area, the UK,
and/or the Swiss Federal Data Protection and Information Commissioner
(as applicable) in relation to unresolved complaints (as further
described in the Privacy Shield Principles). You may also contact your
local data protection authority within the European Economic Area, the
UK, or Switzerland (as applicable) for unresolved complaints.
We are subject to the investigatory and enforcement powers of the U.S.
Federal Trade Commission (FTC).
Other important privacy information
Notice to End Users
Many of our products are intended for use by organizations. Where the
Services are made available to you through an organization (e.g. your
employer), that organization is the administrator of the Services and is
responsible for the accounts and/or Service sites over which it has
control. If this is the case, please direct your data privacy questions
to your administrator, as your use of the Services is subject to that
organization's policies. We are not responsible for the privacy or
security practices of an administrator's organization, which may be
different than this policy.
Administrators are able to:
require you to reset your account password; restrict, suspend or
terminate your access to the Services;
access information in and about your account; access or retain
information stored as part of your account;
install or uninstall third-party apps or other integrations In some
cases,
administrators can also:
restrict, suspend or terminate your account access;
change the email address associated with your account;
change your information, including profile information;
restrict your ability to edit, restrict, modify or delete information
Even if the Services are not currently administered to you by an
organization, if you are a member of a Myboard.im team administered by
an organization, or if you use an email address provided by an
organization (such as your work email address) to access the Services,
then the owner of the domain associated with your email address (e.g.
your employer) may assert administrative control over your account and
use of the Services at a later date. You will be notified if this
happens.
If you do not want an administrator to be able to assert control over
your account or use of the Services, you should deactivate your
membership with the relevant Myboard.im board, team or enterprise, or
use your personal email address to register for or access the Services.
If an administrator has not already asserted control over your account
or access to the Services, you can update the email address associated
with your account through your account settings in your profile. Once an
administrator asserts control over your account or use of the Services,
you will no longer be able to change the email address associated with
your account without administrator approval.
Please contact your organization or refer to your administrator’s
organizational policies for more information.